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Delivery Information

When can I expect my orders to arrive?

All orders received at Sarah Ho are processed and, if the stock is available, despatched within 3 to 5 working days of receiving the order. Therefore, depending on the availability of stock, your products will usually be with you in just a few days. Any product that is out of stock is displayed as such on the website and you will not be able to order that product until it is back in stock.

Why would my contact address be different to my delivery address?

In some instances the items you order will be delivered by courier. If no one will be able to sign for the goods at your contact address you may wish to send the goods to an address where someone will be able to accept the goods during normal business hours (i.e. a work address). If the items you order are intended for a gift you may wish to have the goods delivered directly to the gift recipient, but have the receipt sent to your own address.

Can I track my order once it has been despatched?

You can track an order that has been despatched using the information and tracking number provided in your confirmation email. 



Worldwide: £11.99

If you would like same day delivery to anywhere in the London area, please call our team on +44 (0) 207 404 4233. There is a standard charge of £19.99 for this service.